Providing Information, Advice and Guidance for Apprentices – Matrix Standard
As a training provider, we see information, advice and guidance (IAG) as key to a successful outcome for all our apprentices. With our wealth of experience in the outdoor sector as well as the world of work more widely, we are in a prime position to help you achieve your goals.
Channel Training holds the Matrix Standard, a national quality award which demonstrates that we provide a high standard of impartial information, advice and guidance to help you explore options and the right approach for your chosen career and industry sector.
Channel Training has a responsibility to you to guide you in your learning in a broader sense, not just the apprenticeship standard. This is an expectation of both employers and training providers and will include the elements of Health and Safety, safeguarding, Prevent, amongst others.
The following Policies and procedures, along with other key policies, are available on OneFile in the Resources tab, Appeals and Policies Folder, as well as on the Channel Training Apprenticeship portal.
This is something that can be accessed when you are enrolled on your apprenticeship. We will send you login details to access the portal, which contains all of our policy documents as well as our handbooks and other useful links.
Information for Employers
Channel Training have been awarded the Matrix Standard. We provide all applicants, employers and apprentices with Information, Advice and Guidance in relation to training and working in our relevant sectors. Information, advice and guidance (IAG) is embedded within our programmes.
- Our application process assists employers’ candidates in making the right choice of apprenticeship.
- We provide candidates with appropriate Work Skills leading to relevant employment to undertake their apprenticeship.
- Our comprehensive induction and the use of robust initial assessment help us to agree an appropriate Learning Agreement or Individual Training Plan.
- Part of our induction will cover necessary content (supplementing centre-specific content delivered by yourselves) for the learner on Equality and Diversity, Safeguarding, Health and Safety, Prevent and British Values.
- During the period of training, as part of the strategy to retain apprentices and to provide the right guidance that gives apprentices the best opportunity to complete the agreed programme.
- On exit from the apprenticeship, we will support apprentices/ learners to continue in relevant employment, or progress into higher education in order to further advance their career prospects.